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PRIVACY POLICY
Your privacy is important to us. We are committed to maintaining the confidentiality of your personal information that you submit through this Website or mobile app.
This statement sets out how we, Skyler Construction Pte Ltd manage personal data in connection with the Personal Data Protection Act (No. 26 of 2012) (“The Act”).
By interacting, submitting information, enrolling or signing up for any products or services offered by us, you agree and consent to Skyler Construction collecting, using, disclosing and sharing amongst ourselves your Personal Data and disclosing such Personal Data to our authorised service providers, partners and relevant third parties in the manner set forth in this Privacy Statement.
This statement describes how we collect, use, disclose, process and protect your personal data. When you visit our website or mobile application or request a service from any entity within Skyler Construction, your use or continued use of our services shall be deemed as your acceptance and agreement to be bound by the provisions of this Statement.
This statement supplements but does not supersede nor replace any other consents you may have previously provided to us or our partners in respect of your Personal Data and your consents herein are additional to any rights which to any of us may have at law, to collect, use or disclose your Personal Data.
For the purpose of the Act, we are a data intermediary when we process personal data on behalf of and for the purposes of another organisation. At the same time, we also collect, use and disclose personal data in compliance with the Act for purposes that are lawful, reasonable and appropriate.
Skyler Construction may from time to time, update this Privacy Statement to ensure that this Privacy Statement is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Please check back regularly for updated information on the handling of your Personal Data.
PERSONAL DATA
In this Privacy Statement, “Personal Data” refers to any data, whether accurate or not, about an individual who can be identified：
(a) from that data; or
(b) from that data and other information to which the organisation has or is likely to have access, including data in our records as may be updated from time to time.
Example of Personal Data you may provide to us include your name, NRIC, passport or other identification number, telephone number, mailing address, email address, transactional data and any other information relating to any individuals which you have provided us in any forms you may have submitted to us or through other forms of interaction with you.
1. COLLECTION
We may collect Personal Data in the following ways:
A. When you submit any form, including but not limited to application, declaration, proposal or referral forms;
B. When you respond or take part in our surveys, campaigns and other promotional activities;
C. When you interact with our staff or business partners, including call centre personnel, client servicing personnel, and other representatives via email, telephone calls (which is recorded), letters, memos, fax, face-to-face-meetings, digital platforms;
D. When you enter into any agreement or provide other documentation or information in respect of your interactions and transactions with us or when you use our services directly or through our insurance partners whether through our website or mobile applications;
E. When you provide your Personal Data (directly or through your employer or our business partners) to use or access some of our services, whether provided in-person or through our website or mobile application(s), such as medical consultation, teleconsultation or claim administrative support;
F. When we receive references from business partners and third parties regardless if the referral came from you;
G. When you submit an employment application or when you provide documents or information including your resume and/or Curriculum Vitae in connection with any appointment under us;
H. When we are performing finance function, such as preparing for tax filing, processing payments, credit notes and refund, billing, accounting and auditing, and other related activities for the maintenance of proper book-keeping of our operations;
I. When your images are captured by us via CCTV cameras while you are within our premises or via photographs or videos taken by us or our designated partners when you attend events hosted by us;
J. When you submit your personal data to us for any other reason
2. PURPOSE AND USAGE OF DATA
Personal Data may be shared among our subsidiaries, affiliates, partners and third parties to enable us to provide service to you and for our business purposes. We may use the Personal Data in one or more of the following purposes:
2.1 PROVISION AND IMPROVEMENT OF SERVICES
A. Providing customer service and administrative support such as responding to, processing and handling your enquiries, requests, feedback and complaints, issuing letters of guarantee, administrating insurance coverage and processing claims and settlement of bills and other credit-related activities;
B. Providing you with information that may be of your interest, such as publications, events, news and promotional materials relevant to your business, potential needs and purchases;
C. Generating reports and performance of analytics for the purposes of developing or improving our products, services, security, service quality and marketing strategies;
D. Verifying your identity;
E. Requesting feedback or participation in surveys as well as conducting market research;
F. and/or purposes which are related to the aforesaid.
2.2 OTHER BUSINESS AND LEGAL PURPOSES
A. Office management, operations, and administration purposes and for independent and conflict clearance, due diligence and background checks in accordance with legal, regulatory and professional requirements;
B. Performing human resource management, training, and career development;
C. Assessing your or your organisation’s suitability as an employee, external services provider, business partner, or vendor for Skyler Construction;
D. Managing and preparing reports on incidents or accidents;
E. Managing the safety and security of our premises and services including but not limited to carrying out CCTV surveillance and conducting clearances;
F. Preventing, detecting, and investigating crime, including fraud and money laundering or terrorist financing and analysing and managing commercial risks;
G. Carrying out our obligations arising from any contracts entered into between you and us;
H. Complying with legal obligations and regulatory requirements;
I. Protecting and enforcing our contractual and legal rights and obligations;
J. and/or purposes which are related to the aforesaid.
These purposes may also apply even if you do not maintain an account with us or your account, relationship has been terminated with us. Arrangements are in place to ensure the security of any personal data shared
3. DISCLOSURE
Subject to the provisions of the applicable law, we may disclose your Personal Data to parties to whom disclosure is necessary to provide our services to you.
4. SECURITY
To safeguard your personal information, all electronic storage, hosting, processing, transmission, disposal and backup (for the purpose of disaster recover or otherwise) of personal and other information are secured with appropriate administrative, physical and technical security measures.
While we take reasonable efforts to maintain the confidentiality and security of your personal data, we cannot guarantee that any information that is transmitted or stored electronically is completely secure or that no harmful code will enter our website (for example viruses, bugs, trojan horse, spyware, adware).
For users with username and password login, you undertake to keep the username and password secure and confidential and shall not disclose or permit it to be disclosed to any unauthorised person and to inform us as soon as reasonably practical if you know or suspect that someone else has access to your username and password or believed that the confidentiality has been compromised in any way or that actual or possible unauthorised transactions have taken place. We are not liable for any damage from any security breaches on unauthorised and/or fraudulent use of your username and password.
5. RETENTION
We will retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required for legal or business purposes. Any personal data which are no longer needed for legal or business purposes will be destroyed or hashed according to our document retention guidelines.
6. USAGE OF COOKIES AND ANALYTICAL TOOLS
Our website uses cookies. By using our website, you consent to our use of cookies which will provide you with a more personalised experience. You can choose to turn off all cookies. If you turn the cookies off, you will not have access to many features that make your user experience more efficient and some of our services may not function properly. Please refer to your browser’s documentation to check if the cookies have been enabled on your computer or to request not to receive cookies.
We use Google Analytics to analyse the use of our website. Google Analytics generate statistical and other information about our website use by means of cookies, which are stored on user’s computers. The information generated relating to our website is used to create reports about the use of our website. Google will store this information. Besides, Google Analytics is also used for remarketing and behavioural targeting. We advertise on third party websites to you after you have visited our website, we, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our website. If you want to opt out of Google Analytics, you can download and install the add-on for your web browser at https://tools.google.com/dlpage/gaoptout.
We may also include third party links on our website for your convenience and information. These linked sites have separate and independent privacy policies and hence we undertake no responsibility or liability for the content and activities of these link sites and we encourage you to consult the privacy notices of their sites.
7. PRIVACY STATEMENT CHANGES
Skyler Construction Pte Ltd reserves the right to change its Privacy Policy at any time and any and all changes will be reflected on this page. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our home page and will obtain your consent if the material changes affect the way we use the personally identifiable information we have already collected from you.